Assistant Manager of Outreach & Engagement

Boston, MA
Full Time
Entry Level

Assistant Manager of Outreach & Engagement

40 hours/week – FLSA Status - Exempt

About Partners for Youth with Disabilities

The mission of Partners for Youth with Disabilities (PYD) is to empower youth with disabilities to reach their full potential by providing transformative mentoring programs, youth development opportunities, and inclusion expertise. PYD motivates youth to reach their personal, educational, and career goals, and guides organizations in becoming more inclusive to youth with disabilities.

PYD is a pioneer in its space. Founded in 1985 – a full five years before the passage of the Americans with Disabilities Act – PYD began as a one-to-one mentoring program for youth with disabilities, providing these youth with adult role models and, through these mentors, an extended support system. Over the past 35+ years, PYD has established itself as a national, highly sought-after leader in its field, with a reputation for delivering innovative and high-quality programs and services. PYD empowers more than 500 youth annually through direct service programs and has delivered inclusion best practices training to more than 10,000 individuals across 300+ organizations, spanning 13 states.  PYD delivers impact at both the local and national levels, including:

  1. Award-winning programs serving youth ages six to twenty-six experiencing a broad range of disabilities across Massachusetts, including Mentoring, Career Readiness, Access to Theater, Young Leader’s Rising, and the Youth Leadership Forum.
  2. The Career Readiness Academy, which provides PYD’s highly renowned Career Readiness curriculum, start-up training, evaluation, and technical assistance to partner organizations and schools across 13 states.
  3. The National Disability Mentoring Coalition, which leverages the networks and collective influence of 550+ membership organizations to raise awareness of the importance and impact of mentoring in the lives of people with disabilities, and to increase the number and quality of disability mentoring programs around the country.
  4. The Disability Mentoring Certification Program, the first training program of its kind for mentoring programs and professionals.
  5. Live trainings, audits, and, all focused on increasing the inclusivity of workplaces, organizations, and communities across the country.

Headquartered in Boston, MA, Partners for Youth with Disabilities has a staff of 32 and an annual budget of $3M. A highly engaged, mission-driven, 14-member Board of Directors partners with the leadership team to ensure the continued growth and sustainability of the organization.   With an exceptionally strong reputation at the forefront of the field, an established set of programs delivered in Massachusetts, and a solid foundation of national work, PYD is poised to continue to significantly expand the organization’s leadership position, reach, and impact – at the individual, organizational, and societal level. This is a hybrid role, with the expectation of work at our office or in the community half the days of the week.

Opportunity Going Forward

The Assistant Manager of Outreach & Engagement is influential in supporting the development of organization-wide programmatic outreach initiatives. The Assistant Manager must have a strong background in education or hands-on experience with parent engagement strategies. Reporting to the Community Outreach Manager, they will act as a deputy manager to the outreach team, overseeing enrollment efforts and leading family engagement initiatives.

PYD’s programs are community-based, with headquarters located in Boston, MA. The organization currently works in a hybrid work format, and this role is expected to be on-site in the community as much as needed, including occasional evenings and weekends. This full-time position requires independent travel and active work with families and participants throughout the service area.

Key Responsibilities

  • Assist in supervising and managing all youth and volunteer enrollment processes, which may include individual assessment, interview, and reference checks for enrollment in PYD programs.
  • Works collaboratively with the Community Outreach Manager and other program managers to support outreach initiatives.
  • Monitor the status of program waitlists to inform outreach priorities.
  • Attend and support all PYD match sessions for the 1:1 mentoring programs that pair caring adult mentors with prospective youth mentees.
  • Strategize and execute family engagement strategies that build and expand PYD’s network of parents and guardians, including supporting our efforts to include families of diverse and underrepresented communities.
  • Facilitate family participation in various activities, such as identifying and encouraging the recruitment of parent champions or arranging family support activities to strengthen outreach initiatives.
  • Monitor and evaluate the quality of family and community engagement in youth programming to inform outreach needs and priorities.
  • Support the implementation of participant, volunteer, and community engagement plans, including but not limited to attending in-person and virtual events, presentations, and partnership meetings.
  • Participate in designing and implementing a structured internal and external referral system to support current enrollment processes.
  • Lead and facilitate youth advisory council meetings to ensure meetings occur regularly and that the council works towards established goals.

Other Tasks

  • Follow up on all leads on a timely basis, returning telephone calls, sending out program information, and setting up interviews with prospective youth and volunteers.
  • Ensure adequate and accurate documentation of necessary paperwork and ongoing database management to support engagement strategies.
  • Attend monthly staff meetings, quarterly National Disability Mentoring Coalition meetings, team meetings, and supervision.
  • Contribute to the newsletter, blog, social media content, and other promotional collateral.
  • Support the planning and management of PYD community and fundraising events.
  • Identify community-sponsored events and other outreach opportunities to add to the team-wide calendar.
  • Assist with grant reports and proposals as necessary.
  • Assist with special projects as they occur.

Who You Are

You must be:

  • Legally authorized to work in the U.S.
  • Experienced in family engagement strategies or have a strong background in secondary, multicultural, or special education.
  • Passionate about working with youth with disabilities and have an unshakable belief in their potential and a strong commitment to the mission of PYD.
  • Able to independently travel across Eastern Massachusetts
  • Available for occasional evening and weekend programming
  • An excellent verbal and written communicator
  • Able to work collaboratively as part of a team and independently with excellent project management skills.
  • Familiar with one or more neighborhoods within the service area/Greater Boston area to support outreach efforts.

It would also be great if you have:

  • Bilingual skill in ASL, Spanish, Haitian Creole, or Mandarin
  • Relevant experience in health or human services, education, social work, vocational rehabilitation, psychology, community organizing, marketing, communications, or related fields.
  • Experience with data management and familiarity with Salesforce or an equivalent database

Diversity & Inclusion - Our Inclusion Promise

At Partners for Youth with Disabilities, we welcome and include people of all abilities, identities, and backgrounds. We believe that a diverse and fully inclusive organization empowers individuals, heals communities, and creates a better world for us all. As such, we are committed to equal opportunity and the diversity of our workforce and do not exclude, deny benefits to, or otherwise discriminate against any person on account of that individual's gender, race, color, religion, age, disability, national or ethnic origin, military status, veteran status, sexual orientation, gender identity and expression, marital status or any other protected category under applicable law.

Compensation and Benefits

The Assistant Manager of Outreach & Engagement is an exempt position with a starting salary range of $46,000-$56,000. PYD provides employees with a generous benefits package that includes a 401(k) retirement plan with 3% employer contribution, FSA and TSA plan, paid time off (vacation, sick, personal, and holidays), health/dental/vision insurance with a generous annual employer contribution, employer-paid life and AD&D insurance, and employer-paid short-term & long-term disability insurance.  PYD has implemented a hybrid work schedule and this position is intended to be centered in the Greater Boston area.

Application Process and Additional Information

Candidates must include a resume and a cover letter that describes how their qualifications and experience match the needs and mission of PYD. If taking the job would require a candidate to move to Boston, s/he/they should mention why that is a good fit for them at this time. Applications will be accepted until the position has been filled.


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